Service the computer if problems are found. ![]() If this happens, shut down the computer and check the hardware connection to your wireless adapter hardware. ![]() NOTE: If the name of the network adapter is missing from the network adapters category, the network adapter hardware is not connected or the device driver cannot Plug and Play. Right-click the name of your wireless network adapter, and then select Uninstall device. In Windows, search for and open Device Manager. If you are using an external USB wireless network adapter or cellular broadband device, unplug it, restart your computer, and then plug it into a different USB port after Windows opens. Let's try uninstalling and reinstalling the network adapter. I appreciate your efforts to try and resolve the issue. Chinese you for posting on the HP Support Community.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() ![]()
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